About the Author:
Susan Neustrom, Ed.D. is a life and leadership coach, professional speaker, consultant, and adjunct professor at National Louis University in the College of Professional Studies and Advancement, at Benedictine University in the undergraduate writing program, and at Argosy University in the Graduate School of Management and Business. Susan has over twenty-five years of experience in leadership positions as Executive Director of a nonprofit, delivering educational programs to incarcerated men and women in the county jail, as Director of Human Resources for a nonprofit agency, working with adults with development disabilities, and as Assistant Vice President for a community bank. She holds an Ed.D. in Organizational Leadership from Argosy University, a M.A. in Organizational Leadership with a training and development concentration from Lewis University, and a B.S. in Management from National Louis University. Susan has served on the Board of Directors for the Wheaton Chamber of Commerce, Family Shelter Service, The American Cancer Society, as a member of the National Louis University Adjunct Council, and as a pro bono HR consultant and coach for Taproot Foundation.

Although her career in banking spanned twenty-two years, advancing from entry level to assistant vice president, she deeply desired to follow her calling and transition to a career in human services to work with people who experience barriers to success. Her passion stemmed from her many years of volunteer work, beginning when she was just fifteen, helping those who were homeless, victims of domestic violence, experiencing crisis pregnancy, unemployed, seniors on a fixed income, and suffering from cancer. But to change her vision to reality, she had to face her greatest fear of failure, leave her comfort zone, and make a life-changing decision. Susan dropped out of high school at age sixteen, yet at age forty-eight, over thirty years after leaving school, she decided to pursue a formal education from GED to Doctorate. Her personal journey of discovery is motivating and inspiring helping many people leave their comfort zone and accomplish great things.

As a result of her life-changing experience, her work and her passion for helping others, Susan is a keynote speaker, presenter, and facilitator at many universities, conferences, and organizations. Her workshops are highly interactive and focus on leaving your comfort zone, leading change, and discovering meaning and purpose.

Susan lives in Woodridge, IL with her husband, two dogs, and a cat. She has two children, a son and daughter, two granddaughters, and two great-granddaughters. She is a lifelong Beatle fan and believes that her motivation to pursue her dream was really inspired by the Beatles’ ongoing determination to break down limitations, see beyond the “what is,” and never let go of their vision. She admits that, even to this day, she still experiences bouts of Beatlemania every time she hears a Beatle song.


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